THE CUSTOMER FIRST
Tecom Group has based its philosophy on the importance of Customer care and of Custom made. Thanks to a skilled team of designers and technicians as well as to advanced computer systems, Tecom can offer a wide variety of plants featured by innovation, personalisation and high quality standard complying with the European regulation.
The commercial staffs in Italy and abroad collaborate with the customers to identify their specific needs and to integrate mutual experiences. The information is transferred to the technical department where, with the utmost flexibility, the project is implemented. Finally, the workshop staffs carry out the project by managing the tooling operations, quality control, assembling and in-house testing.
This structure not only follows sales, marketing and promotion but also guarantees a brisk after-sale service in terms of technical assistance and spares supply.